Politique de remboursement
Returns & Refunds
Thank you for supporting my work. Each painting and print is carefully prepared and packed, and I do my best to ensure it reaches you safely.
Original Paintings
Because original paintings are one-of-a-kind artworks, all sales are generally final.
If you are located in the European Union (EU), you may have a legal right to cancel your purchase within 14 days of receiving your artwork. If you'd like to do so, please contact me within 14 days of delivery.
To be eligible for a refund, the artwork must be returned in its original condition and carefully packaged for safe return shipping. Return shipping costs are the responsibility of the buyer unless otherwise required by law.
Once the artwork has been safely received and inspected, a refund will be issued.
Prints
All prints are made to order, so I am unable to accept returns or offer refunds for changes of mind.
However, if your print arrives damaged, defective, or incorrect, please get in touch within 14 days of delivery and include a few photos of the issue. I'll work with you to arrange a replacement or refund where appropriate.
Damaged Orders
If your order arrives damaged, please contact me as soon as possible and include photos of:
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The artwork
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The packaging
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Any visible damage
This helps me resolve the issue as quickly as possible.
Questions?
If you have any questions about your order, feel free to get in touch through the contact form on my website. I'm always happy to help.