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	<title>Melinda Yeoh &#187; Customer  Service</title>
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	<link>http://melindayeoh.com</link>
	<description>A non tech geek Technopreneur</description>
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		<title>This CRM software provider SUCKS!</title>
		<link>http://melindayeoh.com/2010/03/this-crm-software-provider-sucks/</link>
		<comments>http://melindayeoh.com/2010/03/this-crm-software-provider-sucks/#comments</comments>
		<pubDate>Sat, 20 Mar 2010 03:56:06 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Customer  Service]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://melindayeoh.com/?p=217</guid>
		<description><![CDATA[or rather, the CEO sucks!
How long does it takes to give a demo account user id &#38; password to your potential customer?- who went all the way to your Company for a 2 hour discussion, obviously very keen on getting your software/working together. And who revealed that there is a potential regional project that we [...]]]></description>
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		<title>What business are You in?</title>
		<link>http://melindayeoh.com/2009/07/what-business-are-you-in/</link>
		<comments>http://melindayeoh.com/2009/07/what-business-are-you-in/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 14:58:45 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Customer  Service]]></category>

		<guid isPermaLink="false">http://melindayeoh.com/?p=54</guid>
		<description><![CDATA[One pleasant surprise after another &#8211; this should be the feeling that a customer have when dealing with you/organization.


Case in point:
Myself- on board Aeroline Pg-KL this morning, as usual my choice transport. (I&#8217;m already a happy customer). But they didn&#8217;t rest on their laurels, and continue to keep me pleasantly amused today.
Shortly after the bus [...]]]></description>
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